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PRIVACY STATEMENT FOR
VACMALL
Vacmall has created this privacy statement in order to demonstrate our
firm commitment to privacy. The following discloses our information
gathering and dissemination practices for our website: www.VACmall.com
CONTACT INFORMATION
The customer's contact information is used to get in touch with the
customer when necessary and for delivering the product. We use your
e-mail address only when we are confirming your Internet order or notifying
you of the status of your order. We also have put in place privacy protection
control systems designed to ensure that your personal data including
your billing and account information remain safe and private. We do
not disperse your unique demographic information, i.e. we will not sell
or give away your name, address, phone number or email address. If you
need to modify your personal information at any time, you can contact
us at 1-800-279-5120 (M-F 9-5 CST) or email us at support@vacmall.com
and we will update our database.
NAVIGATIONAL HISTORY/COOKIES
Vacmall uses aggregate information from demographic surveys and traffic
patterns to customize our site. State-of-the-art comparison technology
allows us to use this information to make recommendations based on previous
traffic patterns and purchases. Vacmall uses information only on an aggregate
level and does not track information about individuals. Aggregate information
may be shared with partners of Vacmall to plan advertising promotions. We
do not share any individual information. In addition, Vacmall only uses
cookies to help provide our visitors with a better experience on our
site. A cookie is a small piece of information that web sites use to
remember information about users. Vacmall uses two types of cookies to recognize
our members and remember shopping list items: (1) transient cookies
provide continuity from page to page and store information such as your
shopping list to simplify checkout but not personally identifying information;
(2) persistent cookies identify members after their first visit and
remain on the hard drive of a PC to allow a user to enter our site without
having to log in on every visit. You can disable your cookies at any
time through your browser options.
ORDER SECURITY
All online transactions in our store are handled with industry-standard
Secure Sockets Layer (SSL) encryption. When you enter your credit card
number and personal information into the order form, it is transmitted
across the Internet in an encrypted (scrambled) form, then decoded when
it gets to us. This provides a secure online shopping environment for
you, our valued customer. We also provide a fax form that you can print,
fill in and send to our fax at 1-308-233-5079. You may also call in
an order by dialing our toll free number 1-800-279-5120 (Mon-Fri 9-5
Central time).
PAYMENT METHODS/SHOPPING
GUARANTEE
Vacmall accepts VISA, Mastercard, Discover and American Express
credit cards for online payment of merchandise and will accept checks
from recognized non-profit organizations (contact Vacmall for details).
We guarantee that every online transaction you make will be 100% safe.
This means you pay nothing if unauthorized charges are made to your
card as a result of shopping at our online store. Under the Fair Credit
Billing Act, your bank cannot hold you liable for more than $50.00 of
fraudulent charges. If your bank does hold you liable for any of this
$50.00, we will only cover the entire liability for you, up to the full
$50.00. We will only cover this liability if the unauthorized use of
your credit card resulted through no fault of your own from purchases
made while using the secure server. In the event of unauthorized use
of your credit card, you must notify your credit card provider in accordance
with its reporting rules and procedures.
YOUR COMMENTS
Sometimes our customers are inspired to tell us about a product that
they purchased from Vacmall that they really thought
made a difference in their lives. We encourage this, as we love to hear
from you, and your comments help us improve our service and product
offerings. We occasionally share comments we receive via our website;
rest assured, we do not publish any last names or specific address information
that may identify you. We also take note of any problems that you may
have encountered with a product or service and either get the problem
fixed if possible or remove the product from our offerings. We will
remove products from our store if the workmanship or quality is less
than what we want to offer our customers.
OTHER SITE LINKS
This site contains links to other sites. vacmall.com is not responsible
for the privacy practices or the content of such web sites.
If you have any questions about this privacy
statement, the practices of this site, or your dealings with this Web
site, you can contact:
VACmall
PO BOX 3022
Kearney, NE 68848
info@vacmall.com
1-800-279-5120 (toll free)
Fax: 308-233-5079
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